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The Libraries' Research Express program enables Rensselaer
faculty, research staff and graduate students to order journal articles
that are not part of Rensselaer's collections directly from Ingenta,
a document vender providing access to more than 20,000 journals.
Rensselaer Libraries' journal holdings are matched with journals in
the Ingenta database.
When journal titles match, the Libraries' holdings display. When journal
titles do not match, Research Express users may order articles
or request interlibrary loan service. The Libraries subsidize costs up
to $40 per document, and researchers may have articles faxed directly
to personal fax machines.
Ingenta Access and Passwords
Access to the Ingenta
database for subsidized ordering is available only through RensSearch's
web interface. "Off-campus" Rensselaer users must either configure a Netscape
browser to use the Libraries' Web Proxy Service
or establish a direct PPP connection via Rensselaer's dial up (xyplex) service.
(For information about connecting via the "xyplex," select CONNECT
now.)
Clicking RensSearch's Ingenta
link to logon via "Ingenta's "Welcome Rensselaer Poytechnic Institute"
gateway. Rensselaer faculty, research staff and graduate students will
be prompted to enter:
- their ISO number (the last 6 digits on Rensselaer ID cards), and
- a special Ingenta password assigned by the Libraries.
-
- To see your ISO number and UnCover password, select VIEW
now.
(Remember to close your browser or log off when you are finished
to keep this personal data confidential.)
Other users should select Ingenta's SIGN UP option to search
the database independently.
About Ingenta Profiles
Ingenta user records are called "Profiles." The Libraries have created Profile
records for Rensselaer faculty, research staff and graduate students with
active RCS accounts. These records contain the name, status, departmental
affiliation, email, voice and fax numbers, password and accounting data
of authorized Research Express users. The Libraries update Profile
records four (4) times a year (early-Sept, mid-January, mid-May, and early
July). Recently hired researchers or late registering graduate students
should contact the Libraries' Interlibrary Loan & Document Delivery (x8330
or email: ill-support@rpi.edu) about gaining Ingenta access between scheduled
updates. Researchers with library-created Profiles must not alter passwords
or accounting data, but they can change other personal information.
Other Rensselaer users can create their own independent "Profiles" when
they access Ingenta by selecting the SIGN UP option. There is no
charge for creating an independent Profile, and it allows users to "mark"
records and order documents at discounted rates. Users without "Profiles"
can only view records during a current session and are only able to email
citations to Interlibrary Loan for processing. Users may create multiple
profiles, but must keep track of their own passwords and Profile numbers.
Users who forget their independent Profile numbers and/or passwords
must contact the Ingenta Helpdesk (1-800- 296-2221 or ushelp@ingenta.com)
to regain access to their Profiles. Research Express users who
need assistance with Ingenta passwords should contact Irving Stephens
directly (stephi@rpi.edu or 276-8325) at the Folsom Library.
Ordering and Document Delivery
Researchers can locate journal articles by keywords in article-titles, author
names, journal title, and publication date. Journal articles "Marked" for
review during a session and not immediately ordered are retained for 10
days before being removed from a Profile.
Except for the $40 per article limit, the Libraries have set no personal
spending limits on Research Express users. However, ordering activity
is monitored by library staff, and ordering privileges may be suspended
for users who either regularly fail to pick up ordered documents or who
abuse ordering privileges by excessive or frivolous ordering. If overall
spending limits for subsidized accounts are reached, document requests
can be routed to Interlibrary Loan via Ingenta's Email option.
Usually a variety of document delivery options are available. These include
personal fax, internet fax via ARIEL to the Rensselaer Libraries and pdf
download. If Profile data included no personal fax number, documents are
received at the Folsom Library. Documents are usually available within 24
- 48 hours after ordering and can be obtained from the Folsom Library's
Circulation Desk. Articles not retrieved within 72 hours from receipt will
be put in Campus Mail if campus departmental addresses can be determined.
Researchers can check on the status of their orders by clicking the
EDIT PROFILE link at the top of Ingenta's main search screen and
then selecting the appropriate MANAGE PROFILE option. Researchers
who decide to cancel an order or who need to have a document resent, should
contact Ingenta directly by email at ushelp@ingenta.com . If Ingenta
cannot supply a document, researchers are notified personally by email.
When orders are canceled, researchers must submit a new request for the
item to the Rensselaer Libraries' Interlibrary Loan & Document Delivery
service.
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